Customer Service Representative - State Farm Agent Team Member
Full Time • Arlington, TX
Responsive recruiter
Replies within 24 hours
Benefits:
- Travel Trip Recognition Opportunities
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCIES:
At Mark Leal’s State Farm Agencies in Euless and Arlington, TX, we operate as a collaborative, high-performing team focused on delivering exceptional customer service. With more than 11 years of proven success, we’re committed to developing motivated individuals who are ready to build a meaningful and rewarding career.
At Mark Leal’s State Farm Agencies in Euless and Arlington, TX, we operate as a collaborative, high-performing team focused on delivering exceptional customer service. With more than 11 years of proven success, we’re committed to developing motivated individuals who are ready to build a meaningful and rewarding career.
Whether you’re looking to advance professionally or make a fresh start, we invest in your growth from day one—including covering the cost of your insurance licensing, which can be completed in as little as one week.
Join a supportive team that values your potential and provides the tools, training, and culture to help you thrive. Your career possibilities are limitless here while working in modern, state of the art locations!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mark Leal - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
REQUIREMENTS:
- Must be able to obtain Property/Casualty and Life/Health Licensing
- Strong verbal and written communication skills (Bilingual-Spanish speaking is a PLUS)
- Proficiency in computer systems and applications.
- Proactive problem solving.
- Ability to work in a team environment.
Compensation: $40,000.00 - $70,000.00 per year
Looking for the skills and confidence to run a business in the future?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at Mark Leal - State Farm Agent!
About Our Agency
- Our office is located in Arlington and Euless.
- Our office is open 9:00 to 6:00.
- Our agency has received awards including: President's Club, Ambassador Travel, Legion of Honor, and New Agent Program Qualifier
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none